Frequently Asked Questions
ORDER
How Can I Order?
How Can I Track My Order?
Can I change & return my order?
Which countries can I order to?

We provide shipping to all countries. You can place an order from any location worldwide.
 
Do you sell wholesale?

Yes, wholesale is available. For detailed information about wholesale purchases, you can contact via [email protected] e-mail address.
 
Does the product have a warranty?

All our products have a warranty certificate and are valid for 2 years.
 
DELIVERY
What are the delivery times ?
Your orders are carefully prepared by our expert team and, depending on the location, delivered to your door within 3 to 7 business days.
What are the delivery costs ?
We are happy to offer FREE shipping worldwide.
What should I do if there is a delay in the expected delivery date?

In case of a delay in the expected delivery date, you can contact us via email at [email protected]. Alternatively, you can create a support request by going to the 'My Orders' section in the top right corner of the homepage and clicking on 'My Support Requests'.
Are deliveries made on weekends or holidays?

Cargo companies deliver between 09:00-18:00 on weekdays and between 09:00-13:00 on Saturdays. No delivery on Sundays and public holidays
RETURNS & EXCHANES
What is the return and exchange policy?
When will the product I returned be refunded?
The product was damaged in the shipment, what should I do?
Which products are excluded from returns?
I couldn't find any answers to frequently asked questions, what should I do?
PRODUCTS & DESIGN
In which country are your products manufactured?
What materials are your glasses made of?
PAYMENT
What are the payment methods?
What should I do if I have problems during checkout?
How secure is my payment ?
If you can't find answers to your questions, contact us
cultureSettings.RegionId: 0 cultureSettings.LanguageCode: EN
Çerez Kullanımı

We use cookies on our website to provide you with the best shopping experience. For detailed information, please review the Information Text on the Protection and Processing of Personal Data agreement.